👕 Order & Product Information
1. What types of T-shirts do you offer?
We specialize in high-quality graphic tees featuring floral designs like sunflowers, lavender, and wildflowers — all printed on soft, breathable cotton.
2. Are your shirts true to size?
Yes, our T-shirts follow a standard unisex size chart. For the best fit, please refer to our sizing guide on each product page.
3. What material are your T-shirts made of?
Our shirts are made from 100% premium cotton, known for softness, breathability, and durability.
4. Will the print fade after washing?
We use high-quality printing techniques to ensure long-lasting color. To preserve the print, we recommend turning the shirt inside out and washing on a cold, gentle cycle.
🛍️ Ordering & Payment
5. Do I need to create an account to place an order?
No, you can check out as a guest. However, having an account allows for quicker checkout, order tracking, and access to future offers.
6. Can I apply multiple discount codes?
Only one discount code can be used per order.
7. Can I cancel or modify my order after placing it?
Yes, orders can be modified or canceled within 12 hours. After that, they may already be in processing or shipped.
8. What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay.
🚚 Shipping & Delivery
9. Where do you ship?
We currently ship within the United States only.
10. How much does shipping cost?
We offer flat-rate shipping at $6.99 for all U.S. orders.
11. How long does delivery take?
Orders are processed within 1–2 business days, and delivery typically takes 3–4 business days.
12. Will I receive tracking information?
Yes! A tracking link will be emailed to you once your order ships.
🔁 Returns & Refunds
13. What is your return policy?
We accept returns within 30 days from the delivery date for unused, unwashed items in original condition. We do not accept returns due to change of mind.
14. How do I start a return?
Email support@thebluetees.com with your order number and reason. We’ll review and respond within 1–2 business days.
15. When will I receive my refund?
Refunds are processed within 7 business days once your return is approved and received.
16. Can I exchange my item for a different size or design?
We do not offer direct exchanges. Please return the original item and place a new order.
📩 Customer Support
17. How can I contact Thebluetees?
Email us at support@thebluetees.com — we usually reply within 24–48 hours, Monday through Friday.
18. Do you offer wholesale or custom floral prints?
For collaborations or wholesale inquiries, please email us with details. We’d love to hear from you!